Advantage Mar 11, 2020 12:00:00 AM 3 min read

Are You Prepared for a Substantial Increase in Remote Employees?

The rise of COVID-19 has created one of the largest remote workforce movements in history.  What does this mean for you as a technology leader?

  • Desktops and phones are being taken on-the-go

  • On-site meetings are being replaced with web meetings

  • Networks are experiencing an influx of video chat traffic

According to a 2019 Gartner poll, 54% of HR leaders felt that inadequate technology, tools and/or infrastructure for remote access were the biggest barrier to a productive remote workforce.  Given the rapid increase (or forced adoption) of working from home, how can you bridge the gap in productivity between your “in-office” and “at-home” employee?

  • Hosted PBX with a mobility app – Hosted voice providers like Avaya, RingCentral, Momentum, Mitel, and Vonage seamlessly enable employees’ cell phones to mirror their desk phones, while maintaining all compliance requirements.

  • Desktop-as-a-Service (DaaS) – Cloud and Managed Service Providers like EvolveIP and Rackspace allow employees to securely access their desktop from any device connected to the Internet at the discretion of the IT administrator.

  • Next-gen collaboration software – Tools like Zoom, MS Teams, and Amazon Chime replicate an “in-person” experience with video-first UC platform that includes screen control with sharing, file sharing, IM, presence, etc.

  • Centrally controlled QoS routing and reporting – MSP’s like Masergy and Cato Networks allow you to prioritize your network by traffic type to accommodate for the spike in video chats, and proactively pinpoint and address any lags in your network.

Advantage has years of experience designing, sourcing, implementing, and supporting solutions incorporating the technology solutions listed above. Over the past 24 months solutions that our team has engineered and implemented solutions that include:

  • 8,100+ hosted PBX users

  • 1,750+ DaaS users

  • 2,500+ users on next-gen collaboration software

  • 900+ sites with centrally controlled QoS routing and reporting via SD-WAN

Our team is ready to assist with strategic projects to address both short and long-term needs.  Please CONTACT US with the specific challenges you are facing today and we’ll get to work on a risk-free analysis with practical options for your business needs.